Privacy Policy

Privacy Policy for Kia Coffee Ethiopia

Mercatobuy values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website or make a purchase:

1.1. Personal Information

  • Name
  • Email Address
  • Shipping and Billing Address
  • Phone Number
  • Payment Information (e.g., credit card details)
  • Purchase History

1.2. Non-Personal Information

  • Browser Type and Version
  • Device Information (e.g., mobile or desktop)
  • IP Address
  • Cookies and Usage Data
  • Website Interaction and Usage Patterns

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your order, delivery, or any customer service inquiries.
  • To improve our website, products, and services.
  • To personalize your shopping experience.
  • To send promotional offers, newsletters, or marketing communications (you may opt out at any time).
  • To comply with legal obligations and enforce our terms and conditions.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us:

  • Remember your preferences.
  • Keep you logged in.
  • Track website performance and user interaction.

You can manage or disable cookies through your browser settings. However, doing so may affect the functionality of our website.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share information with trusted third-party service providers to assist in payment processing, order fulfillment, marketing, and website maintenance.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms, or protect our rights and the safety of our users.
  • Business Transfers: If Kia Coffee Ethiopia undergoes a merger, acquisition, or sale, your information may be transferred to the new entity.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Using secure servers and encryption technologies.
  • Limiting access to your personal information to authorized personnel only.
  • Regularly updating our security practices to comply with industry standards.

While we strive to protect your data, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Opt-out of marketing communications at any time.
  • Data Portability: Request a copy of your data in a structured, commonly used format.
  • Object: Object to the processing of your personal data for specific purposes.

To exercise your rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected information from a child under 13, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us:

  • Email: contact@mercatobuy.com